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  • I don't even know where to begin. I came in with two of my girl friends. Two of us get there about 5 minutes early and we had said we would like to wait and look at gel colors, no big deal but lady kept insisting that it was her "turn" and couldn't seem to wait another second. We stated that we planned this together and wanted to be sat together if possible. I figured this wouldn't be a problem because there were 2 areas that had 3 chairs in a row together. Again we said we want to all be seated together and we are looking at colors because we didn't know what we wanted yet. Once our final member came she sat by us and we all started looking at colors. Again the same lady came up and said ok one of you come it's my turn we go my turns and it's my turn. We were not ready since it had been about 3 total minutes since we walked in the door so again we told her we want to be sat together and we will look at colors together since they are all in a big basket and we needed a few more minutes and we would let he know when we were ready. Again she said no which one of you wants go go it's my turn- you can pick out your color in the chair. So we then felt so awkward and pressured that one of us went. At that time we basically just had to pick a color quick cause we were being separated. They sat her down then the next lady came to take the next one of us and tried sitting her down. She picked a place completely far from the other and again we said there are 3 chairs together and we want to sit together like we had already said twice. So at this point two of us were sitting leaving the 3rd alone, again all of the gel colors are scattered so it was hard to choose. Finally the 3rd sat down and she was instructed to pick a color (out of the 1/3 available) with out being able to take the time to look. We had all wanted to get a special design since this was a very special occasion but they made us pick so fast no one got what they wanted. Since they immediately started our manicures it's hard to look at colors or designs when your hand is in a bowl a luke warm water. Finally after not picking the colors and not getting anything that we wanted they all did a quick terrible job. The last one if us to start was the first to be done, filing job was inadequate and gel was on our nails as well as all over out finger not sculpted at all. We all had on watches and none of them were removed for the massage. Our "manicure" basically consisted of a rushed polish change. one of us literally got yelled at by her nail tech to stop talking and sit straight and not to move. I was dumbfounded by this experience. I have come to tips and toes over 10 times and have never experienced anything like this. Finally to top it all off all 3 off us woke up the next day with chipped nails, NOT suppose to happen with gel especially since we all work in an office. All and all I can't believe I chose your nail salon to celebrate this special occasion. I have never had a worse experience at a nail salon.
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