My husband and I lived at the Highlands for over 3 years in a one bedroom. Management changed a few times during our stay. We had very noisy neighbors that lived above us (a drawback in certain units, so ask about your neighbors). The only person who ever listened and tried to take action was Yolanda. She has great customer service and was so helpful. We moved out in December of 2014 and when she did a walk-through with us, she made sure we would get our deposit back. We moved out due to the rent increase every renewal as well as the noisy people. The beautiful grounds, proximity to San Tan and Yolanda's customer service were the only reasons we renewed the past three years and considered the possibility of staying.