Unfortunately this review will not help anyone in that if you want to take a bus, you practically HAVE to travel with greyhound.
I wish I could say you get what you pay for, but in this case I feel I paid plenty. $140 dollars roundtrip for a trip from NYC to Montreal.
on my way back I arrived over 1 hour in advance for my trip at 5pm on an express to NYC. By 5pm they said the bus had been overbooked and a second bus would be needed that would depart at 6pm and would go local. Way to slump a great vacation. Not only did it NOT depart by 6 but it made all of the local stops only to not pick up any passengers.
This was an unfortunately trip from hell and I didn't make it back into NY until 2:30 am. Called customer service and they have no recollection of the overbooking.
Greyhound gets a huge FAIL for ruining my travel experience. I'd expect this if i paid $40 dollars round trip Fung-Wah style but not from the big corporate monster. I hope some Greyhound executive reads this and refunds my trip. maybe I'll reconsider the rating.
This review is for Greyhound services and not the bus station. Bus station is perfectly located in Montreal, close to multiple hostels and B&B's on Sherbrooke.
...damn it so frustrated!