After going to BuGR I have to say Gordon Ramsey would not approve my service. Despite waiting almost two hours to get seated, we had to wait another hour for the food to arrive at our table. Don't get me wrong our waitress was really sweet and brought our drinks in no time. But we waited a long time to get our food. I ordered a Hell's Kitchen Burger and it was amazing the meat was cooked just how I liked it. Apart from the burger we ordered Parmesan fries, according to the recent reviews the fries were amazing but ours not so much. The fries we received were kind of cold and tasted old. Overall I would eat her again but next time make a reservation in advance, and get jalapeƱo poppers instead.