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| - The only thing they are good at is collecting money and finding ways not to pay you yours!!
I am yet ANOTHER unhappy renter who, unfortunately, conducted business with this company. We moved out, end of the month, in May and we're waiting on our security deposit checks to be mailed to the forwarding addresses they requested. After waiting over 2 weeks, my roommate and I both tried to get ahold of Abby with no success. After leaving numerous voicemails and emails, I walked into their office 6/24/15 and was told that we would not be receiving a check and, in fact, we owed them $52.99. Of course, there was no explanation as to why we were not going to see any of our $1200 deposit. They tried to charge us for the cost of remodeling a textured wall, a broken window (broken prior to move in), and a $350 cleaning fee because the house as not cleaned to their standards. We have pictures of the condo, that was filthy upon move in, that clearly depict the "standards" of their rentals.
After filing a claim with a renters protection agency, I received a call that the pictures were reviewed, by the broker, and we would be getting a check. The checks were supposedly sent out, certified mail, on 6/29/15 and we are still waiting. We have been unable to contact anyone at that office to provide us with information and will be seeking legal action.
I'm afraid our story is not the only one of this sort!!
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