I really like this vet.
They have answered extra questions I've had post-appointment over email and telephone, which to me is going above-and-beyond. They are expensive, but vets in Toronto are expensive. I think they are competitively priced for the market (when I lived in NY, my vet was much cheaper) Toronto is just an expensive city.
I love the care they have given my dog. They always ask about extra tests, and I usually opt out. I don't feel like they push unnecessary tests, they just care about my dog.
I would highly recommend this vet. They are sweet, responsive and very caring. I totally trust them with my dog.
(However, the groomer here is terrible. She/he cut my dog during a groom and did not tell me. When I saw the cut after the groom and called them they offered me 25% off my next groom. They should have given me a free cut. Also the cuts they give are not cute. Do not groom here)