We ordered a fence last year. Took about a month to get pieces in. It was installed in October. A panel fell within a week or so. They put the piece back up. Had huge gaps between pieces. Was told that was needed for expansion. We noticed the post that fell was cracked. In may we called and they said they would order new pieces. It took till the middle of june for pieces. Installer came out and instead of replacing he glued together. He glued the gate together (it wouldn't close because of how he installed it so since October it slammed open and shut) another piece fell again the other day. We spent almost 5 grand for the worst installation and fence. We will see how long it takes this time for parts!!!