Zero customer service!!!! And I do not know why Yelp cancelled twice the review!
Maybe because all kind of Insurance complain about this real review!
You are like a number. He does not explain anything. Everything is fast ad if you have a problem like I had.... It's only words...after 1 week...10 days he has not fixed yet.
he made a mistake with my first name. I explain and told him my name correctly (I gave to him my ID).
Only good words... I had to call and email the health insurance and told them my correct name.. he does not care... Only told you ....sorry I have no time... I have a dinner is friday...
About the answer... Is not true, the health insurance did not make a mistake with my first name..
He made a mistake with my name... I had to call to the insurance company and told them my correct name...in 2 days they sent me the correct id...