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  • I moved nearby about 6 months ago and since then, whenever I stop by or drive past this location, I see a sign out front saying "under new management" or "under new ownership". Don't remember which one. I would have thought by now they would have taken that sign down. I can only imagine how long that sign has been up. I only go through the drive thru so it makes it convenient. First few visits were okay. Made me think they must have changed their ways from previous management. Until one day I asked for a specific blizzard and was given something different. I didn't mind it too much. Was surprised they messed it up since they repeated my order when I was at the window. One day my girlfriend and I grabbed a quick dessert and as I approached the ordering area, I voice came through the speaker. He said everything they normally say but this guy greeted me with a weird sounding voice like he distorted his voice by holding his nose and spoke. I didn't think much of it until he proceeded to talk again but this time using his regular voice and sound normal. I thought was very rude and disrespectful. The guys working inside made it seem like it was all fun and games working there. I would not call that s great customer experience. Still makes me wonder about that sign about new management.
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