Interesting that some say they have poor customer service. I went in, and there were a few employees sitting at the table. But I just bellied up to the bar and started sampling. Before I knew it the owner, employees and myself were all in on the conversation. Very friendly place imho. But I wouldn't go back if the juice wasn't right. Wise Guy is simply my favorite flavor I've tried anywhere. Their standard is 30% PG 70% VG, which is right up my alley. I hear they make the stuff up at the time of order. Which makes me wonder why doesn't it need steep time? Gotta ask 'em that next time I'm in there.