I'll start positive...they have a very good local craft beer selection on draft...as many Piedmont area beers as I've seen anywhere. Sadly, I've been here three times and this place has probably the worst service anywhere in the Charlotte area. I know they have food, but you wouldn't know it from my last visit seeing how I was not offered a menu at the bar. They did not seem very interested in up selling or even selling me any food at all. There were many, many more customer service cardinal sins; too mant to mention here. Two employees openly discussing their hangovers, the "manager" putting someone's to-go order on the bar and sliding it to him without saying a word and turning his back on him...etc. Needless to say, I will not be back.