I inquired about an RV in the Prescott lot and was told it could be brought down to Phoenix where I live with a $500 refundable deposit. This seemed reasonable enough so I provided the founder "Joy" with a credit card number from my Visa debit card. She assured me in no uncertain terms after consulting with internal sources that money would not be deducted from my checking account. This was on a Friday. Within the hour I reviewed my checking account balance and saw a $500 deduction to Little Dealer Little Prices. I contacted her immediately with the problem and she said a reversal would be done (today is Sunday and I am still out $500 dollars and have had to delay paying some critical bills). To make matters worse she wanted another $500 in security money to bring the unit to Phoenix and refused to do so unless I would cough up the money (YES SHOCKING!!!). She did not provide any documentation the reversal has been done. I am appalled at her lack of a sense of urgency regarding this and concern for my situation. In addition, it is inconceivable that someone of her stature within the company would not know this would have happened and is asking me for $500 more. Should have read reviews first. They tell the story of how BAD this business really is. Unbelievable. STAY AWAY FROM THESE GUYS!!!