I just got back from El Palacio on Gilbert and Germann and my experience was so horrible that I took the time to make a profile on here just to warn people about this place!
First off the service of HORRIBLE! Our waiter was some rude teenager who didnt give a crap about anything. We decided to try their margaritas. I ordered a raspberry one and my friends ordered a blue and pomegranate one. Out came tiny margaritas that were not rimmed with anything. WHEN DO THEY NOT RIM MARGARITAS!? Mine tasted like frozen jam!
The chips and salsa given to us was extremely salty and had no flavor what so ever. We ordered off the dinner special section which said we would get tortillas and a choice of soup and salad. When the waiter didnt ask my friend which one she wanted she asked for the soup. He said because it was nine the kitchen was already closing up and the soup was already in the freezer. GROSS! were they going to serve it again tomorrow??? And then he said he can reheat it the microwave. EWW what?! When our food came out everything was overlly salted and just crap. Everything was just slopped onto our plates. The rice was hard from being left out and the beans were just mush. My friend was eating his burrito and when he got to the center it was frozen. IS ALL THE FOOD JUST REHEATED AT THIS PLACE!?
I will never ever go back here. It a complete waste of money.