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  • I've had mixed feelings about Serenity Nails & Spa. For one thing: I've had manicures and pedicures there numerous times and the staff is friendly, the environment is clean, and my nails always come out looking great. (The pedicures, especially, leave your skin feeling so soft.) However, I DO NOT, repeat, DO NOT recommend the waxing or other "spa" services they offer. I went in to get my eyebrows waxed quickly as I had another place to be (otherwise I would have gone to a different location further from my house, Ana's Nail Spa, that is the queen of eyebrows). The woman who did my eyebrows was the owner. She hurried me downstairs to a tiny room that looked like a doctor's office. The phone was glued to her ear as she tried to wax my eyebrows as quickly as possible. She didn't wait for the wax to cool before placing it on my skin. I was also surprised that she didn't ask questions about my skin before pouring the wax on it. I think it was totally unprofessional to talk on the phone while you're performing a service for a paying customer. Long story short, my eyebrows are burned and swollen. I'm extremely displeased with the service I received at Serenity, and will definitely not be back in the future. Word to the wise - Ana's Nail Spa is just a few blocks up and much more personal, friendly, and of higher quality.
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