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| - I am new to Scottsdale and live within walking distance of this place. I have eaten here about a dozen times and am quickly becoming a regular. I love the menu, the food, and the beer. Whenever I sit at the tables, the servers are always outstanding, personable, and helpful. The food arrives unbelievably quickly. I don't know how they turn out their food so fast.
I have only experienced two recurring problems here, which is why I am not giving the place five stars. First, the biggest problem with this otherwise amazing place has to do with the hostesses. Most times when I come in, nobody is at the hostess station. They seem to disappear a lot. Lines form and people are waiting even though tables are clearly available. This has happened to me multiple times. I don't know if they need to hire additional hosts/hostesses or re-engineer how they do their work, but having to hang around at the hostess station for 5 or 10 minutes is not cool.
Second, the service quality at the bar is uneven. Sometimes it is amazing, but I've noticed that there are certain bartenders who are much less attentive than others. There were several times where I have finished a beer and have had to wait quite a while for a refill. Or had to wait a long time trying to pay my bill. Let me be clear - some of the bartenders are awesome, but some not so much.
Absent the hostess station issue and the uneven quality of service at the bar, I would have given this place a (rare) 5-star rating.
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