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| - I've been here in the past before the place became popular, probably at least 6 years ago, and it used to be much better. I feel it's definitely went downhill.
This place originally created my love for matzahball soup but the soup I had this time was TERRIBLE. It was bland, tasted like celery and had no salt at all. I was extremely disappointed because that was the whole reason I went back.
My sandwich was decent but not even close to as good like how it used to be. The meat is cut far too thickly, there was less of it compared to other places and this place previously, it's not juicy despite me getting ''medium" and there was stale cheese in my sandwich, it was literally too hard to bite...I had to take it out.
I also had fries. They were pretty good I guess, but everything else already ruined the experience.
In my opinion, if you want to compare this to other similar places, it deserves one star. The only reason I gave it 2 stars is because despite the service not being the best, it's of no fault of the servers and they work so hard. The place is packed and the owner hasn't hired an adequate number of workers to handle it.
Hopefully he will realize he's going downhill and improve and not end up the type of person you see on Restaurant Hell in 10 years who's in denial continuously talking about how good it used to be and must still be.
It used to be really good, too bad this is no longer the case.
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