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  • Ok, when I'm spending $$$$ dollars on dinner. I want perfection so I am being incredibly nit picky in this review. We went for our anniversary and bottom line Joel Robuchon is not allergy friendly. First The Positive: The food I ate was very good. It was well executed and has obviously been practiced well. Some of the servers were very good. The limo ride was a nice touch. It is a beautiful dinning room. The Negative: My hubby has a milk & cheese allergy. I realize French food is full of milk & cheese however as an amazing restaurant. They can work around the allergy with proper notification. When I made the reservation a month in advance I let them know about the allergy. When the restaurant called to confirm the day before I double checked that they had the allergy down. They did. I also called the day of the dinner and reconfirmed they had down his allergy. They did. When we got to the restaurant. He informed the waiter of his allergy and asked for help ordering. He was disappointed because instead of getting a special menu or told trust the chef the kitchen will make you something or allowed to order off menu items. He was just guided around the menu and told you can't eat this or this or this or this or this ect. but you can have...leaving only very few course choices. The same with the bead cart and the dessert cart. "You can't have this or this or this", leaving few choices of what he could eat. We were also told usually an anniversary couple gets a cake but it's a chocolate cake made with milk so instead we got NOTHING! HELLO we gave you ample warning about his allergy there are plenty of cakes or other desserts in this world he can eat. Nice way to make us feel special. *sarcasm* The menu seemed a little stagnant. Don't get me wrong the food I got was very good but seemed a like the kitchen has been doing it the same way for a very long time with little deviation. Maybe that is why the kitchen was so unwilling to make items my hubby could eat all of their creativity has been stifled. I got the crab and caviar, langustine ravioli, pea soup, veal cheeks, beef rib eye and desert and the desert cart. He did get one appetizer, one entrée, and one dessert. We both ordered drinks and wine. The ice cider was great. The hubby ordered what he could. He wanted me to have a good time so it wasn't until about an hour after dinner he mentioned that he needed to stop somewhere to get something to eat because he was still hungry. The portion sizes would have been fine if he could have had more choices to order from. I felt really bad. We have gone to Alex in the past. They are much more allergy friendly. On the fly they made an entire multi course dinner and dessert for him of foods not listed on the menu. He loved everything! He is easy to please as long as he can eat it without going to the hospital. In my opinion it was a total customer service FAIL. He couldn't eat at Joel Robuchon and was forced to watch his wife savor 6 courses over 4 hours. Is this fine dining or a lesson in torture? This was not reflected in the rating but I thought I would mention it. I have a pet peeve: fake candles. They just bug me and they were on every table.
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