First of all, ordering ahead of time is a waste. I had to wait They blamed it on the fact that five other people ordered stuffed crust at the same time I did. Then, when I got home, I realized they forgot the chicken. Worse yet, the pizza wasn't fully cooked and was floppy when I picked it up to eat. I wanted my money back and was happy to return the pizza. The manager said I didn't have to and that I would be reimbursed in about two weeks, which sucks. They apparently send it to you. The people there were very unprofessional. They people in the back cooking were cursing and it was easy to hear them in the front. When I called to ask for the manager, the stupid cashier, who was lazy and complained about being so tired to customers when I was there, screamed the manager's name in the phone. After several weeks, these people did not refund me for their raw pizza. The manager lied & took my info. for nothing.