Terrible service. Food quality is also terrible for how much you pay.
My friends and I decided to try this place as we were nearby and the reviews (at that time) was 4 stars. I can't believe people are giving this place 4-5 stars. There's a reason why no one's here on a Saturday dinner time. The quality of their meat are what you would expect from a cheap hot pot place.
They have 10% cash discount, but the whole table has to pay in cash. Even if you do split bills, if one person is paying with card then no one gets the discount.
Also, be aware of the bill. They include tip in the bill (even for 2 people table..) but won't tell you.