I've know Don for a few years now. When I lived in Phoenix, any plumbing problems I had, Don was the first guy I called.
He always quoted me a fair price and always gave me options to consider. I'm the type of guy who wants to know what is going on. I end up asking many questions. Don always answered them, no matter how stupid. I learned more about plumbing from Don that I probably did from my father.
It doesn't hurt that Don also has the greatest puppy ever (hence Bird Dog Plumbing), and his truck is pretty awesome.
I honestly wish Don made trips out to Philadelphia!