I attended a meeting here last week and a few of us stopped in the Sanctuary bar beforehand for a drink. Love the bar, and the service was fine (although we all commented on how unprofessional they looked dressed in faded jeans -- seemed to be the uniform).
My complaint is that the prices in the wine list and on the happy hour hand-out were old and not what we were charged.
I had ordered a glass of wine and when I paid I was told that they no longer have the 6 oz pour; only the 8 oz pour -- of course it's more money.
We were also told when we were handed the happy hour list that the prices on the hand-out went up about 4 months ago and were all $1 more than on the hand-out.
We complained to the manager that we should be charged what was on the price list and he adjusted the price for that one drink only; subsequent drinks were $ more.
How hard is it to print up some new price lists -- 4 months you've been charging more. Very poor way to do business! The food & beverage manager needs to get a clue!