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  • Maybe I've been jaded by my terrible experiences in another EB Games (in an university town), but the service here is pretty decent. The staff are gamers themselves and are pretty knowledgeable about release dates, and they don't discriminate by gender or by what you play. They still try to push the "extended warranty" on software titles, although...you can always decline. I've picked up only new titles here. Recently, I bought Monster Hunter 3 Ultimate for the 3DS, and pre-ordered Pokemon X. Both transactions went pretty smoothly, and the staff both times didn't try to upsell new titles. The inventory here kind of varies. There are an abundance of used titles (but you are better off buying used titles off of ebay or even at a Mom and Pop store), and a bigger focus on collectibles. (Like tee shirts, figurines, and trading card games.) The used titles are a bit more expensive - you'd be paying a third more than what you can get it elsewhere. The new titles vary in condition. This franchise has a habit of putting their "display only" copies of software in the inventory as new, and selling them as such. The clerk will often pull the last copy out of storage, seat it in the case, and fold in the manuals. It's clearly not new, but sold as such. The service is better than most EB Games, and every time I go in, the service is quick and easy.
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