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http://www.openvoc.eu/poi#funnyReviews
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  • My husband and I had our vow renweal there in May '09. Though our ceremony was fun and Elvis did a great job, their customer service leaves much to be desired. First, when we arrived, there was a girl in front of us in line. She told the person at the desk that she was from rural Alaska and doesn't have a boyfriend but always dreamed of going to a Vegas chapel and having her picture taken in Vegas. She said she called ahead and it was approved by the manager but the girl at the desk was extremely rude and was practically laughing at her. I can only imagine how humiliated this poor girl was. Why do they care if she wants to pay money to have her picture taken with Elvis? I didn't understand why they were so rude. We paid over $200 for our renewal ceremony. Afterwards, I sent in the form for the four free pictures that were included in our package. I then get a call from the Chapel that there are only 10 pictures that are in the consideration set for the free pictures and the rest all need to be purchased. I think this is a rediculous rule and just another attempt to take as much money from each customer as they can. I called the manager and told her that I do not remember that being explained to us and she was just as rude as the salesperson who humiliated the Alaskian girl. Who do these people think they are? It's Vegas. People are there to have fun. I think they should consider catering to their clientele and start charging fairly and treating their customers respectfully.
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