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  • So I only go to McDonalds for the occasional soda (I'm vegan), however, it's struck me how much I avoided this place, even when I did eat meat. First off, this is the only McDonalds in the immediate area, but I know a lot of people who avoid it, too. The employees are really great and do the best they can, but the drive thru is ALWAYS a hot mess. Last night, I stopped for a Diet Coke around 10 p.m., and I got stuck for 20 minutes in the drive thru (closer to 25--I was able to time it as I called a friend while waiting). I really wasn't even mad, once I got to the window, the kid who took my order was very apologetic and gave me my soda for free, but I was amused when the guy in the car waiting behind me got out and began reorganizing the contents in his trunk. It has always struck me as odd that this location does not have a speaker at the menu to take orders, and I really think if they put one in, the line would move faster. The biggest issue is that they don't even take your order until the window right before the pickup. If they were to take it at the menu board, they would be able to take more orders at once, and prepare more than one thing at a time for the drive thru. The logistics just don't make sense here. I'm pretty done coming to this location-- Every time I've come here, I have wasted more money in gas sitting in the drive thru than I've paid for a darn soda, and it's not worth my time, but I would really encourage management to take a look at their flawed system because I guarantee you others want to frequent this location but don't because of the stupid drive thru. I want to really emphasize that this is a management issue, and the kids who work here are always trying hard to keep up and are very courteous and apologetic whenever people wait.
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