I've had a reservation for 4 months. I chose a window seat at the front of the plane. When I checked in for my flight I had the same seat. Then, the day of my flight American Airlines changed my seat not once but twice without my permission. I am now in the back of the plane and the customer service people refuse to do anything about it. I even asked if they would be willing to upgrade me on my return flight. Needless to say, they refused.
I travel 3 weeks a month all year long. Perhaps it's time to make United Airlines my preferred carrier.
I am getting FED UP with the BS American is doing.