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| - We checked in first time here at this location. Traveling through from NY to ND. The hotel at first seems good and descent, they definitely lack cleanliness. Our room could use a deep clean and some updating.
Tiles, walls, inside of lamp shades all other areas your eyes catch. Front desk lady was friendly, didn't get our AAA discount when we asked for it.
Only parking is out front and enter through main doors. Free WiFi
Pool and Breakfast. We'll see how everything else pans out.
So far little overpaid for the room. I'm updating this. So after spending sometime in the room, my family and I noticed this room was pretty disgusting, seriously felt as if we could have caught something. Furniture had stains, tears and needed updating. Phones were covered with dirt, microwave was dirty all around it, we found PUKE next to the one bed as we pulled out the center stand, we smelled something funky. Dried vomit, was covered up. Mirror had toddler little kid handprints all over. Bathroom had dirt and grime in tile, caulking etc..... So we brought it up, took pictures the young girl working said well update to to bigger room and cleaner. I went down to front desk, showed her few pictures, she apologized, said yeah it happens with an attitude like oh well. Like she was use to this. So we go up to the upgraded room, put our bags down. We're exhausted had just driven from WNY, Buffalo, NY. All the furniture dirty and stained, tub had dirt, pull out couch sheets hadn't been changed and were disgusting! Also could see obvious signs of dirtiness! Just wasn't as bad as the first room. Breakfast wasn't anything special at all, nothing hot except waffle machine. Their eggs were hard boiled, the fitness center also was dirty the water machine had major dirt and water build up on the catch tray. The elliptical machine cover fell off as I was using it. Now if we've seen and noticed all this? Imagine what you can't see, pure gross and nasty! Hotels today need to do deep cleans, look everywhere, change out blankets with sheets. Provide better breakfast etc... definitely wasn't a good experience, waste of time and money! We'd like to see our money refunded, it was that bad! We complained at checkout to Manager, he seem to be upset with housekeeping. But didn't offer anything other then a sorry. I'd definitely NOT use this hotel!
Stay some where else, this place over priced. Where is the Negative 5 stars?
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