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  • I am becoming less and less fond of Anthem Pediatrics, and their billing/records department. My daughter was born on 12/31/12, I had not picked a pediatrician, and Dr. Vu was the pediatrician on call that night at St. Rose hospital. He was friendly, informative, and my husband liked him. I decided on him for our pediatrician. I do agree that the doctors there are pretty illusive, and I have seen the nurse more than I have seen Dr. Vu himself. But, on to my annoyance with their billing department. Today, 7/25/13, I get a bill from them for $350. For the dates 12/31 and 1/1.... yes, seven months ago, from when we were in the hospital. They have been submitting this to my insurance, and every time they do, I get notice from my insurance. AND EVERY TIME, my insurance tells me that I owe them, the provider $0.00. The insurance has also stated that appropriate codes need to be submitted. Now, my insurance covered my birth, and my daughter's first two days of life. I have written a letter that will be sent out tomorrow 7/26/13 telling Anthem Pediatrics that I will not be paying this bill until I get denial from my insurance company. At this time, I feel that I have no other choice but to withdraw my daughter from the care of Anthem Pediatrics and Dr. Vu. I have asked for her records to be released. I see here a parent that says that her and her husband don't have insurance, and pay $55 for an office visit. I find it funny that we are in the same boat, and we pay *******$100****** every time we step into that office! 8/31/2013 Still NO RESPONSE FROM ANTHEM PEDIATRICS. Still don't have my daughter's records. 9/12/13 I get a phone call from a "Kerri", who works at the rainbow office. She says that my insurance, has given them denial over the phone. Sooo....she has denial, but I don't...? I will handle that with my insurance company. Kerri says that they would send me a discounted bill, along with the woman from the insurance representative that she spoke with. 9/20/13 I receive the updated invoice from Anthem Pediatrics, ***but no name of the insurance rep. that Kerri spoke to, **or my daughter's records. 10/2/13 I finally have my daughter's records, after two months (asked on 7/26/13) ......Seriously.
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