I needed an SUV to replace my 3 series because of hauling my toddler around. Joe Lena from sales was great to work with: he got my into a pull ahead to get out of my current car, got me a car from Cali dealer with the options I wanted, and never minded the endless emails and clarifications I had. I even had to pickup my car during lunch break, and he made sure I got in, did the paperwork, and was out in less than 60mins. I'm driving a new 2016 X1 now and am happy with the experience! Work with Joe -- he's awesome.