I hate to give a bad review. Like literally hate it b/c I know people read these but it was absolutely unavoidable in the case of Good Foot Spa.
So I came here in the past and had a decent experience. So 1230 in the morning I decided with a friend it was a great time to be pampered!
We arrive and the place is on par with many other foot spas in the area, clean but not overly decorative, mild/moderate privacy and comfy chairs. With this im cool. Its expected, what I didnt expect was poor service and bad attitudes.
So, as we start our soaking and massaging two other people walk into the facility. Both of our ladies leave to assist other clients. Were slighly annoyed but accepting of that treatment b/c we understand their the only two in house. The people who came in after us were literally in and out of the facility they left twice and came in twice. That ended up being extremely frustrating b/c our ladies would leave each time they arrived to assist them.
Then our ladies proceeded to place several phone calls attempting to get staff. All in all it took approximately 15 minutes for them sort that out.
Once they came back and dedicated their time to us they proceeded to take personal phone calls via cell and several text messages. My friend called them out and requested additional time and an apology for the service. They essentially laughed us off.
We finally finish and the young lady working on us asked us how much of a tip we were leaving. We proceeded to say none. She askes a second time.. None .. she asks a third time.. again None. So finally she gets another staff member who speaks better english to ask us. We tell her No and explain the reasons why we were dissatisfied. Instead of simply ringing us up the staff proceeded to yell at us in their native tongue (i'm assuming chinese) while ringing us up. Really !!!
It was an all around bad experience made worse by being chastised and talked about by someone who gave HORRIBLE service. I will definitely go and experience more foot spa bliss but I will NEVER go back to good foot spa!