Joan's is okay for the simple fact that it's convenient and has a great variety of fabric materials, furs, plastics and just about every costume or home item to get the project started or completed.
The pricing can be quite unreasonable though. Throughout the store you see 40-70% discount tags, which just make the store look good, because in reality the pricing after the discount is normally what the price should have started out with. Same business strategy schemes seen way too often throughout the so called world of discounts.
Now the services, can be way inconsistent. Like one day I'll get to the cutting counter and regardless of how busy the store is, I will get a very personable lady asking me what I will be creating with my choice and then I'm offered very informative advise. But that is rare, since on more occasions I am serviced by the grumpy lady who is more annoyed by my questions than the dull scissors she is using to cut my yard of material.
I have stopped a representative from time to time to ask where I could find an item and get such an unhelp response or better yet "we don't carry it" and then I end up finding it myself. On this special occasion I even overheard a representative talking to a bundle of material as she was putting in its place. It's is just safer to see the comical side of things here.
Oh well, I now know I am not to expect too much for service here or great pricing, but it will do when I am not closer to a Hobby Lobby.