About: http://data.yelp.com/Review/id/mXbEuKWkP3azs7bvCPEcTQ

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About: http://data.yelp.com/Review/id/mXbEuKWkP3azs7bvCPEcTQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-04-28 00:00:00 (xsd:dateTime)
itemReviewed	Smashburger
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	I'm sad to have to write this review...I've been a Smashburger patron for years. This isn't my favorite location but it's close to work so I come here pretty often. Everyone has always been nice, place is clean, never any issues... Yesterday I got an email introducing their new Spicy Cowboy burger which looked darn good. The picture not only displayed the lovely burger but it detailed the ingredients as well. I called Smash, ordered this new burger to-go and it was ready for me right when I arrived. So far so good. Usually I drive straight back to work and eat my food... but this time I decided to sit outside on Smashburger's patio, and I'm glad I did. I ordered the large size, but mine seemed very anorexic. I took two bites and thought, this can't be the right burger. I recall several items listed on the advertisement that I'm just not tasting in my mouth. I pulled the email back up and noticed my burger was missing key ingredients, bacon and bbq sauce (how do you forget bacon on a bacon burger). I know it's a new burger, but if the picture in my email has the ingredients, I'm pretty sure they have it in the kitchen area. I went back in, went up to someone that looked like he had authority (he had a special red shirt on), explained the bacon was missing, he looked at me and said "okaaaaay" (kind of in a "what do you want done" type of tone). I was taken aback by that response. Then he said "so do you just want bacon added on the burger?"...seems the easy fix would be apologize for the mishap and make a new burger with all the ingredients...why are you asking me what should be done? I handed him my burger assuming they'd want to investigate to make sure I wasn't lying, and they proceeded to put bacon on my half eaten burger and gave it back to me. I asked "did you put it back on my original burger?'...he said 'yes, did you want us to make you a new burger?"...at this point my lunch break was running short and I didn't have time to wait for a new burger...I said "no" and left disappointed. I'm not so much upset over my burger being made incorrectly, mistakes happen. My annoyance is from how it was handled when I kindly brought it to their attention. Handing me back my original burger that was bit into was ugly. Smh.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Nadia

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