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| - Stayed at the Sheraton Downtown Phoenix for 2 nights in early August. We booked the room through Expedia for $127 a night. After booking the room, I found I could have stayed at the Hyatt for about $25 less, but I couldn't cancel my reservation without paying fees.
PARKING
Parking was $19 per night for self parking or $29 for valet. We opted for the self parking and it was easy to find parking spaces close to the elevators.
CHECK IN
Check in was quick and easy with almost no wait. We originally were given a room on the 19th floor. After we went to the room, we quickly noticed the room had not been cleaned. The room was made up, the beds were made and towels folded, but there was food on the floor, crumbs and hairs in the bed and lipstick on the toilet seat (don't ask me how that got there). I went down to the front desk and they moved us to a room on the 27th floor. They said the room was an upgraded room, but it looked exactly the same as the other room to me except for a view in the other direction.
ROOMS
The rooms were nice with newer furnishings. Each room had a small refrigerator and safe.
It was HOT in Phoenix, but the hotel was nice and cool. The AC in the room worked great and I actually got cold during the night. The beds were nice with nice sheets and comforters. If you are used to the ultra comfortable beds the Marriott usually has, you will probably be disappointed with these beds though.
LOCATION
The location of the hotel is great. It is close to ASU and the convention center. Chase Field was a 10 minute walk away. We ended up using Uber for $4 to get to the Diamondbacks game because it was so hot outside. After the game, we caught a pedicab back to the hotel.
Downtown Phoenix was nice, but I wouldn't stray too far from the immediate downtown area (at least without a car). It seemed like the neighborhood went downhill pretty quick in some areas. Although you are in the middle of downtown, it seemed everything shut down early and it was kind of quiet. Even the Starbucks across the street closed at 8 PM.
Getting around downtown was easy. I was surprised at the lack of traffic there was.
Overall, the hotel was very nice and modern. I gave it 4 stars, but would have been more if the room was cleaned. I was kind of disappointed the cleanliness of the first room and how it could slip through the cracks like that. Obviously cleaned by someone who hasn't bought into the huge role they play on the overall appearance of the hotel and brand.
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