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  • I understand how very hard it was to give me the discount I got today. Honestly, I was surprised that they went even that far for me, considering there was another product they could have made me take for the price they gave me. Walked in today looking for a Microsoft Office product key (the process I've gone through trying to get one is annoying enough but that has nothing to do with Best Buy so I'll leave my woes with Microsoft out of this). Greeted nicely at the door and quickly directed to where I could find what I needed and what I needed was placed by a tag with a price reading $149.99, but unbeknownst to me that was for Office Home & Student, not Office Home and Business which I had grabbed (which is actually $229.99). So when I got to the front I was confused as to why the price was so high. Manager was called and upon seeing where Home and Business had been placed realized the mistake and gave me the Home and Office for the Home and Student price. I understand how hard that was, and I thank you for doing that for me. I'm sorry someone put the wrong thing under the wrong label, and I know it wasn't my fault. That's why I wanted to write this review, because doing something like that is what I call above and beyond. Thank you very much.
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