I recently got my sons haircut at this place. We have been going here for over a year and never had a problem. When I took my son in yesterday the stylist nicked both of his ears and drew blood on both sides. Although he was having a hard time holding still the stylists should have stopped before any chance of a cut. I ended the haircut promptly and left without a finished cut. She still had me pay full price and for that reason I'm never coming back to this location again
My son always loves his haircuts here. They always put his favorite show on TV and are very accommodating. We leave happy every time. We never make appointments (just walk in). If any downside they always say the wait is longer than what it is. But we are loyal customers.