My first visit was with Adam and he did an amazing job, since then I've referred people to Adam whenever someoone asked about massages. However, I moved away and it has been 2 years since I was there. I just called today for an appointment with him and the receptionist left a very bad representation of this establishment. I was really surprised since she answered the phone like she didn't want to be there. Asked me 3 words questions, and her answers were one word and just really unfriendly over the phone. I am hoping this was just one of those bad day and she was not like that to other clients. So I still made an appointment with him because I know he is great. But I'm thinking of cancelling the appointment because I don't want to come in and have to deal with the receptionist. I will update this review later. Right now, I'm looking for another business.