THIS is a Crowne Plaza? I must disagree. So I'm not on the club floor, but since when is a fourth-floor King Suite more comparable to Section 8 housing than a reputable hotel chain? I feel like I have gone back in time, to my baby-boomer parent's 1980's bungalow (not on the beach people - think small, dark, smelly and well, 80s).
Towels? Yuck. Wallpaper? Significantly peeling off the walls. Windowsill? Covered in bugs ON THE INSIDE. Curtains? Burned with cigarettes. Furniture? Sagging and questionable. I could go on, but I'm sure you get the point.
We checked in around midnight after driving to Madison from Chicago in a horrible snowstorm. I was in NO mood for the clueless night auditor who argued with us about everything and then could not seem to locate one luggage cart or extra pillow. Give me a break.
I think everything here looks dirty, low-brow and in need of an upgrade. Considering I have to stay two more nights I'm going to go ahead and suck it up, but for those of you who aren't here yet, I would go ahead and make a beeline for the other direction.