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| - I was a regular here, I ordered frequently, because I loved their ranch.
Usually the people who answered the phone were friendly and helpful. Though I ordered tonight, and some older guy answered. I could tell it was busy and he was rushing, but he was very curt and short while trying to place the order, he rushed every aspect like I couldn't talk fast enough for him. He didn't even give me my total before he said good bye and moved on to the next call. Then when the order arrived, it wasn't a half pepperoni/sausage, half pepperoni/mushroom pizza and mild wings as I ordered. Instead it was a half pepperoni, half pepperoni/mushroom/sausage pizza (which "coincidentally" offers them an added cost for the same amount of toppings, just different arrangement) and PLAIN wings. When I called right after the driver left, the guy who took the order blamed the "miscommunication" on me, then called me a liar about the wings, saying he "tossed them himself". I even took a picture of the PLAIN wings for proof, but that was as far as he was willing to go; A regular customer got the wrong order because he was in a hurry, that customer was also over charged, and "too bad", because he couldn't care less.
It's sad that I have to stop frequenting a place I loved, but if that is their new customer service attitude, I would rather not waste my money there.
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