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  • We have used Legacy twice for new windows. The quality is excellent although some of the windows are likely pricier than other companies. I love that there is a strong warranty that can be passed onto a new homeowner. The problem is with the installation. We got a very large picture window and it looks great, but the men who installed it left dents in the wood around it. The second time we used Legacy, we got two windows. After they installed our kitchen window, we quickly noticed that the screen was ripped in two different places. We had a hard time believing that the man installing it didn't notice as he put it up. They also came with the wrong material for a large window in our living room and wanted to come back to do the work another day, although we had taken the day off. The man working for us was very unhappy that he had to go back and get the right material. Basically, you have to babysit during the installation and double check to make sure everything's okay. Definitely be present for this. The company offers $25 if you post a positive review, which may skew some of the accuracy of what you're reading. (Clearly, we're not going to get $25.) While the end result is great, after two installation issues, we would be gun shy about using this company again.
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