The one and only time I went there with friends, we left after 45 min and no food on the table. We had ordered simple things like pancakes and Chilli (which is ready). We saw all tables around us being served despite the fact that they cane after us. Nobody even came to apologize or tell us what's going on. We were really bothered after 30min, but still decided to give them some more time. After that we walked out and nobody even came after us to see why we are leaving. I live 5min away and it was not worth it for me. I went home and ate there.