OMG let me just say customer service is AMAZING, right when I walked in... And time is important and I literally sat in the chair and just did a eyebrow and lip thread service and it was literally 3-4 mins, I had to re shape my brows I was so amazed and my brows looks so perfect I recommend anyone that is anal with their eyebrow go here I drove 20 mins just to see what everyone else experienced!!!!