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http://www.openvoc.eu/poi#funnyReviews
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  • I have just had three of the worst dealership experiences of my life and I highly doubt that I'll EVER buy a GM again!!!! I went to three different GM dealerships and all were terrible experiences. I first went to Findlay Chevrolet, then autonation gmc, and finally the worst; Fairway Chevrolet all in las Vegas. I don't want to type all night so I'll only go over my last experience. On March 27th 2014 I went to purchase a used 2013 traverse. My mother is trading in her 2008 Chevy tahoe hybrid and I'm purchasing the vehicle under my name for her. The 2013 traverse had been in a small accident in the lot and was having body work. We decided to make the deal while the vehicle was being finished and would be contacted when the vehicle was done. I signed the simple interest vehicle contract agreement and the form was signed for the release of the trade in as well. We were told the traverse would be done on Wednesday April 2nd, 2014. Only to receive a call on wednesday from the sales person who was extremely angry that the vehicle had been sold. He could serve me no answers as to how this happened and was extremely upset with his employer that this had happened.  He explained that he had marked the vehicle as sold and that they sold the vehicle anyway and I could speak to the General manager but it wouldn't probably change anything. So how could this have happened? I will speak to the GM and take this as  far as necessary. I have since received a half-assed voicemail from the sales General manager Don Heckathorn and hadn't returned any of my calls. I have already placed a complaint with the BBB and contacted GM on this dealerships ridiculous behavior. Most of all my mother had her heart set on that traverse and they even screwed over their own salesmen.
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