For $40 I'd expect them to get my order right. My hubby hates onions and I wanted extra guacamole on mine. Of course my hubby and I didnt order the same thing, but they removed the onion and added the guac onto the opposite burgers. The burger itself was not seasoned (a lil salt and pepper goes a LONG way) and the fries were nothing exceptional. Just seemed like a lot of money for something so average with bad service.