I have been a loyal customer for five years. Recently, one of the employees was rude and condescending to me, because they had difficulty understanding a southern vernacular.
Instead of having patience she reacted in a very unprofessional manner in front of the customers. The owner, Tyler should have stepped in knowing I had an appointment. The nail technician is always very polite, knowledgeable in her skill. I will move on to a professional salon that will appreciate my business. This place is pathetic to lose a loyal customer.