After visiting Doctor Dahlia Wachs office and not receiving an itemized bill for payment I contacted the office several times requesting the bill be mailed to me so I could pay my portion of the owed amount. They indicated several times I could pick it up in office. After I explained several times that I was not in town and would need it mailed to me they failed to do so. I now received a phone call from a collection agency stating that I have a balance of $121.00 and an added on fee and interest making my bill now $173.00. I feel this is just wrong considering I called several times requesting my amount and itemized bill and the office staff for Dahlia Wachs failed to send them to me. Ive been calling the office requesting to speak with the billing department and they keep telling me they are unavailable. The office of Dr. Dahlia Wachs is a complete disaster and possibly why no one there can do there job. I can't believe this is how she lets people in her office run her business. I wonder how many other people have been in this same situation with them. I even called twice today to try and get this resolved and the front office lady hung up on me. I will not be returning and would never recommend going here.