I really enjoy Panera Bread because i can get a quick meal on the go. However i was disappointed in this particular location. To start there was no one in the food prep location. I thought maybe they were all at a staff meeting as they all came out from the very back at one time to start making food. I was the first one in line to order my food out of about 10 people and the last one to get served. That was only after I asked them to please make my food for me. I thought maybe they had ran out of the soup I ordered however when I asked the gentleman he simply picked up a ladle and scooped it into a bowl and handed it to me. Great food, terrible service. Next time I am in the area I will yelp for a different Panera bread.