I used to come here every 4 weeks for a chemical peel treatment. I have moderate acne scars and a few break outs here and there and the peels really do the trick. I was seeing a esthetician regularly and on my last visit they put me with someone new. Even though I had scheduled with my regular girl in advanced. They told me she was on vacation... then 4 weeks later she had "moved". I was bummed but I love their products and atmosphere so I gave it another shot. EVERY esthetician I have tried (other than my original girl) was absolutely horrible. They didn't have that human touch I was looking for. I come every 4 weeks and I'm just asking for someone to pay a little bit of attention and pamper me. Not super difficult. I just stopped going and found a new place (and eventually found my original esty). For the price Suddenly Slimmer just isn't worth it. You expect 5 star service and you get a 3 star service.