Update - finally went to the new Lincoln Square Mall location. The decor is just awful, which is sad considering how nice the old place was. Cramped seating, depressing track lighting, drop ceilings, weird art right behind your seats so you keep bumping into it. They were out of the first two things I ordered (one was a special, so fine, but out of a basic bread-based app?)
Pasta took forever to come out, and my friend's was so cold that the cream sauce had congealed. Sigh.