Running errands, I came by 10 minutes early and found the office was already open. The lady said since she was in anyway, she went ahead and opened early - really nice, since otherwise I would have had to wait in a hot car. This was just the beginning of primo service. One of the nose pads had fallen off my reading glasses, and within 10 minutes new pads had been installed for a modest fee. I also noticed they have a Lion's Club box in the lobby for donations of used glasses, which makes it very handy. My husband and I will definitely be regulars here for all the repairs glasses inevitably need. Highly recommended.