I need to preface that I'm a real Yelp-er. I was elite back in New York. I'm not from Vegas, I hate insects but I don't want to eradicate the garden helpers. My review isn't fake or sponsored and Mike will probably be surprised that I'm reviewing.
This company has been taking care of two of our houses in Vegas for over two years. We have no complaints. Note that we've not had any major infestations save for an Argentinian ant colony that's in our area by Spanish Trail. Everyone we've ever interacted with has been super helpful and professional. Knowing a lot about the balance between safety and ecology. We get treatments around our foundation and when we move into a new house we get a free interior spray. When we called for the ants, Ryan our tech came by for free and set out baits inside and outside. Within 48 hours the ants retreated under the foundation.
They also take great care to leave non poisonous spiders alone, to leave our vegetation alone and to keep spray away from our pets. I'm on the bimonthly plan which is flexible and affordable. They don't even keep un on a contract - that's actually rare in Vegas!
Sure there will be times in which your expectations are not met by a company but I think Mike does a really good job of trying to save the transaction. I hope that you give this company a try, cause I've had no issues at all. Highly recommend.