Very difficult to get a response over the phone. Tried to call a number of times and no response but when you finally get someone on the phone the receptionist is not very helpful and sounds like she doesn't really like her job. When I tried to book a massage and nothing was available for the requested times she didn't bother to try to ask to look for another date/time, rather she rushed off the phone. Very unfortunate because I just moved closer and would have been more convenient to go to this location but with this said I will continue to go to the danforth and broadview location as there costumer service and massage services are amazing!